If your online store needs to adapt to the regulatory changes taking effect this Friday, June 19, and you’re an Ebasnet customer, don’t worry. We’ve done the work to make it easy for you. Our CMS has been updated so that e-commerce sites built on our platform can easily and quickly add the cancellation button.
The idea is simple: to help you comply with this new requirement without having to deal with external development, makeshift integrations, or processes that are difficult to maintain. This approach to addressing real customer needs aligns with Ebasnet’s positioning as a SaaS platform that reduces complexity, improves control, and prevents unnecessary technical issues.
What changes for e-commerce businesses starting June 19?
One of the key changes for e-commerce businesses is the addition of the “cancel order” button, designed to make it easier for end consumers to exercise this right.
Beyond the regulatory change itself, what matters most to many companies is resolving a very specific question: how to adapt their online store quickly, correctly, and seamlessly. And that is precisely where Ebasnet adds value: not only through technology, but with a solution tailored to a real business need.
Learn more about consumer rights in the digital age here
Your online store on Ebasnet can now incorporate the right of withdrawal button
At Ebasnet, we work to ensure our clients can meet new requirements without turning every change into a technical challenge. The platform features a comprehensive approach—SaaS CMS, integrated e-commerce, centralised security, automatic maintenance, and a modular system—that makes it easy to incorporate improvements and adaptations on a stable foundation.
So, if your website or online store created with Ebasnet needs to incorporate this requirement, our team can automatically apply the change to your eCommerce platform. It’s not just about adding a new feature—it’s about helping you keep your digital project up to date, under control, and aligned with your business needs.
How it will work for the end customer: cancellation in 3 steps
Once activated, the process for the end user will be very simple:
- Click the button. The customer will see the cancellation button within the corresponding shopping or account management interface.
- Enter email and order number. Next, they can log in using their email address and order number.
- Submit the request. Finally, they’ll simply need to submit the request to exercise their right of withdrawal.
Simplicity ensures that the technology is clearer, more useful, and easier for the end user to manage, as required by regulations.
What to Do If Your E-Commerce Site Needs This Update
If you believe your online store needs to incorporate this functionality, just let us know. Our team will implement the necessary changes to your Ebasnet-powered e-commerce site so you can move forward with greater peace of mind.
If you have any questions about this, we recommend consulting with your trusted advisor. You’ll find more information in this article from Marketing4eCommerce.
An improvement in line with Ebasnet’s philosophy
At Ebasnet, we don’t view a CMS as just a tool but as a comprehensive solution for creating and managing websites and e-commerce platforms with greater stability. The foundation of our project is clear: to help companies focus on their business, not on resolving technical issues or relying on structures that are difficult to maintain.
That’s why adapting our CMS to new market needs or requirements affecting e-commerce is part of its natural evolution.
Do you need to enable the cancellation button on your online store?
If your e-commerce site needs to incorporate this requirement, contact our team and we’ll help you activate the cancellation button on your website built with Ebasnet.
Because when technology is well-designed, complying with new requirements shouldn’t be an obstacle—it should be a clear, guided, and easy-to-manage process.